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AuCigars is Australia’s premier online destination for premium cigars, pipe tobacco, and accessories, based in Hong Kong. As a global hub for cigars, Hong Kong allows us to provide one of the largest selections with over 1,000 different cigars while keeping prices highly competitive, even after tax. We offer a diverse range of premium cigars, including Cuban and non-Cuban brands, along with high-quality pipe tobacco, ensuring Australian customers have access to the best selection at the most affordable prices.
When importing cigars from AuCigars, you can expect to pay customs duty, typically ranging between $12 and $24 per cigar, assessed by the Australian Border Force based on weight and value. Additionally, Goods and Services Tax (GST) is applicable, currently set at approximately $1,663.36 per kilogram of tobacco (cigars).
For example, a Montecristo No.4 cigar weighs 8.46g, and a box of 25 is equivalent to 212g or 0.212kg. Customs duty on 0.212kg is $352 excluding GST or $387 including GST. These charges ensure compliance with Australian regulations and are standard for all imported cigars, regardless of the seller.
Yes, you can import cigars for personal use into Australia as long as the total weight remains below 1.5kg. At AuCigars, we ensure that all orders comply with this requirement, making it hassle-free for you. This allows you to enjoy premium cigars from our diverse selection, knowing that your purchase meets Australian customs regulations.
When your parcel arrives in Australia and is processed at a customs facility, it may be held by the Australian Border Force for assessment of customs duty and Goods and Services Tax (GST). If this occurs, you will receive two letters to the shipping address provided. One letter will be from Australia Post and the other from the Australian Border Force, detailing the total amount due for customs duty and assessed GST.
You can conveniently make payment using options like BPAY or through the Australian Border Force's online portal. Once payment is confirmed, typically on the next business day, the parcel will be released from the Australian Border Force's control and promptly delivered to your specified address. This process ensures compliance with Australian customs regulations while allowing you to receive your imported cigars without unnecessary delay.
At AuCigars, we offer competitive prices on premium cigars. While Australian customs may apply duties upon importation, these charges are standard for all imported cigars. Even cigars purchased from Australian-based websites have incurred these taxes at some point. The advantage of buying from AuCigars lies in our ability to offer lower prices.
Also operating from Hong Kong, a hub for cigars, allows us to avoid high overhead costs present in Australia. This cost savings is passed on to you, ensuring you get quality cigars at a more affordable price. Additionally, our extensive selection and direct sourcing from reputable suppliers guarantee authenticity and quality assurance for every purchase.
We aim to have orders dispatched within 2 working days. Delivery times vary based on your location in Australia and chosen shipping method, typically ranging from 10 to 15 days.
We accept Visa, Mastercard, and cryptocurrency. Bank transfer can also be available upon request.
All transactions are processed in Australian Dollars (AUD).
We currently provide free shipping on all orders.
Each cigar is inspected by specialists before shipping to guarantee 100% authenticity and quality. Full boxes are carefully packed for humidity control, while single cigars are packed in Humi-Pouches for protection.
We inspect every box before and after shipment to maintain quality. Broken seals are normal as part of our inspection process.
Contact us at support@aucigars.com with any concerns. We strive for your satisfaction and will replace or refund products as needed.
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Cutting your cigar correctly is crucial for a satisfying smoking experience. We recommend using a dedicated cigar cutter to remove the cap from the cigar's head. Using scissors or knives can damage the cigar and cause unraveling. Explore our selection of cutters here. For beginners, we suggest a guillotine straight cut.
Proper lighting ensures an even burn. Use a butane lighter or wooden matches to toast the foot of the cigar until evenly charred. Then, puff gently while rotating the cigar for an even light. Check here for a video we recommend.
Follow our Cigar Storage Guidelines and use humidors equipped with hygrometers to monitor humidity levels effectively.
Cigars dry out if not stored properly, impacting their moisture, oils, and flavours. While it's challenging to restore dried cigars, gradually increase humidity over weeks in a controlled environment. Note that cigars may not fully recover once dried.
While relighting is possible, prolonged periods between smoking can alter the cigar's composition.
Plume is a natural result of well-aged cigars, indicating optimal storage conditions. It appears as subtle white specks and enhances flavour without affecting the smoking experience. Easily dust off plume with a gentle stroke or fingertips, focusing on the cigar's head to preserve its flavour profile.
The ring gauge measures a cigar's diameter in 64ths of an inch. For example, a 64-ring gauge cigar has a 1-inch diameter.
Cuban cigars are renowned for their quality and flavour profile due to unique soil and climate conditions. However, cigars from other countries like Nicaragua, Dominican Republic, and Honduras also offer exceptional quality and variety.
Currently, we feature popular Cuban brands such as Cohiba, Partagas, H. Upmann, and Romeo y Julieta. We plan to expand our collection soon to include a diverse range of global brands.
Cigars do not expire like perishable goods, but their flavour and quality may diminish over time if not stored properly. Properly stored cigars can be enjoyed years after purchase.
For safe travels with your cigars, we recommend using a travel humidor, airtight container, or a travel cigar humidor equipped with a humidification pack. Check our collection here for options that ensure your cigars remain fresh and protected from humidity fluctuations and pressure changes. Avoid storing cigars in checked luggage to maintain their quality and flavour.